ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa’s digital future. Formerly part of Sand Tech Holdings, we’ve embarked on an independent journey to provide world-class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and re-skill talent, and create a generation of innovative leaders.. . .

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Job Type: Full-Time

Job Field: Non-profit

Location: Lagos, Nigeria

Job Summary

The Community Associate is responsible for executing and supporting the day-to-day operations of ALX Nigeria’s community, ensuring a high-quality, consistent, and engaging experience for learners and alumni. 

Working closely with the Community Manager, this role focuses on bringing community programmes, events, and engagement initiatives to life. The Community Associate plays a critical role in ensuring that community systems operate effectively, members remain actively engaged, and the ALX Lagos hub functions as a vibrant and welcoming space. 

This role sits at the centre of community execution and member experience, supporting engagement, content capture, and grassroots activation while contributing to broader growth and brand objectives. The ideal candidate is highly organised, people-oriented, and proactive, with the ability to manage multiple activities while maintaining strong attention to detail and energy. 

What you’ll do

• Execute community programmes, events, and engagement initiatives in line with the Community Development Playbook. 
• Support the day-to-day operations of the ALX Lagos hub, ensuring the space is active, organised, and welcoming. 
• Coordinate logistics for community events, workshops, and meetups, including scheduling, setup, and participant management. 
• Manage community communication channels, including responding to member inquiries, moderating platforms, and supporting engagement.
• Build and maintain strong relationships with learners, alumni, and ambassadors through consistent interaction and follow-up.
• Support the ambassador and referral programme execution by coordinating activities and tracking participation.
• Capture and support user-generated content (UGC) from community activities, including testimonials, event highlights, and learner stories.
• Track community activity and engagement metrics, including attendance, participation, and feedback. 
• Provide regular updates and reports on community activity to support performance tracking.
• Support partnerships and external engagements by coordinating logistics and ensuring smooth execution of joint activities.
• Collaborate with Growth, Content, and Recruitment teams to ensure community initiatives align with broader campaigns and objectives. 

Requirements

• 3–5 years of experience in community management, events, customer experience, or related roles. 
• Strong organisational and coordination skills with attention to detail. 
• Excellent interpersonal and communication skills. 
• Ability to engage and build relationships with diverse groups of people.
• Experience coordinating events, programmes, or community initiatives.
• Highly proactive with a strong sense of ownership and follow-through.
• Ability to manage multiple tasks in a fast-paced environment. 

Skill Requirements

• Experience working in education, technology, or youth-focused environments.
• Experience supporting ambassador or referral programmes. 
• Experience capturing content (photos, videos, testimonials) for digital platforms.
• Familiarity with community platforms, CRM tools, or engagement systems.

How To Apply

To apply for this role please complete by clicking on APPLY For This Position.