Genesee Review Solutions is a global leader in the human resource department, boasting and champions the belief that innovation knows no boundaries, as it fervently supports the idea that entrepreneurs hold the power to shape a brighter tomorrow through their ingenuity and determination…
Location: Victoria Island, Lagos Nigeria
Department: Secretarial
Job Type: Hybrid
Who Are We Scouting For?
We are in search of a meticulously organized and detail-focused Administrative Assistant/Customer Service Representative to become a valued member of our team. This role offers remote work flexibility, allowing you to operate from any location with a reliable internet connection.
Responsibilities
- Answer customer inquiries through email, chat, or phone calls in a timely and professional manner
- Resolve customer complaints and issues with a positive attitude
- Process customer orders and ensure accurate and timely shipment
- Manage customer accounts and maintain accurate records
- Provide administrative support to the team as needed, including scheduling appointments, preparing reports, and maintaining databases
Qualification
- Excellent written and verbal communication skills
- Ability to multitask and prioritise tasks effectively
- Proficient in Microsoft Office and other relevant software programs
- Strong attention to detail and organisational skills
- Prior customer service experience preferred
SALARY RANGE
33.00 USD to 37.00 USD per hour
Additional information
If your passion lies in delivering top-notch customer support and you’re keen on remote work, Genesee Review Solutions invites you to consider joining our team. We provide an attractive compensation package, a range of benefits, and a clear path for career progression within our organization.
Method of Application
Prospective applicants should click on APPLY to complete the required application form.