Fingercheck is a brand dealing with the ultimate payroll & HR co-pilot for small businesses, helping them focus on growing their revenue by automating time-consuming tasks like payroll, scheduling, hourly time tracking, and employee management, including taxes and compliance…
Location: Remote, USA
Department: Billing
Job Type: Part-Time
About This Role
As Billing Support, you will undertake a variety of financial and non-financial tasks in order to help guarantee the company’s revenues. The ideal candidate is detail-oriented and can provide top-notch customer support while simultaneously engaging with our intuitive, all-in-one HR platform and QuickBooks. All-in-all, you would take on the role of customer liaison and ensure that clients build long-lasting, profitable relationships with Fingercheck.
This role will report to the Billing Manager.
Tasks and Obligations
- Assisting clients with processing payments and/or billing-related questions
- Answering Inbound Billing Calls.
- Creating invoices and putting together pertinent billing materials
- Resolving any billing issues or errors that arise via case management.
- Making outbound collection calls in a fast-paced environment
- Staying up to par with the goal-oriented ‘Accounts Receivable’ department
- Performs other duties as required to support Accounting Department
Requirements
- Bachelor’s degree required.
- Must be authorized to work in the United States
- At least 2 years of customer service experience
- At least 1 year of accounts receivable/payable experience
- Exceptional analytical and problem-solving skills
- The ability to communicate efficiently and collaborate with team members
- Detail-oriented
- HCM/Payroll Experience preferred
- Result-oriented and data-driven, with a proven ability to set, communicate and meet short and long-term goals
Pay Range
Hourly Range: $24 – $27 based on experience
About Fingercheck
At Fingercheck, we’re about making life easier for small business owners. We know payroll and HR can be a total headache, so we created a platform that simplifies everything. You can say goodbye to the stress and time-consuming tasks of payroll and HR management, including taxes and compliance – we’ve got you covered!
Our advanced AI and automation technology saves you time and money, so you can put energy into growing your business. And the best part? Our team is dedicated to providing top-notch support. We take the time to understand your needs and offer personalized solutions to make your internal processes quick, easy, and accurate
Application Procedure
To apply, click on the “APPLY FOR THIS JOB ” button and complete the mandatory job application form using English language.