Customer Service Manager at Reckitt (Nigeria)

Reckitt Benckiser Group plc, doing business as Reckitt, is an Anglo-Dutch multinational consumer goods company headquartered in Slough, England. It manufactures goods for nutrition, hygiene, and health. The combination of the Dutch firm Benckiser N.V. and the British company Reckitt & Colman plc resulted in the creation of the company in March 1999. . .

Who Are We Looking For?

Do you want to make your consumers happy? You’ll have the freedom to discover fresh ways for you and your team to amaze customers when you work with Reckitt as a customer service manager.

Responsibilities

Oversee and coordinate contact center activities to ensure we produce excellent results.
Understand customers’ unique requirements
Build the supply chain relationship with customers, and ensure every transaction goes smoothly – on-time and in-full
Most significantly, you’ll embrace the chance to make improvements if you see one.

Qualification

Diploma or background in leading teams in customer service, logistics or forecasting.
Recognize quick-moving, complicated supply chains
Creative problem solver, you take ownership of issues and see them through to resolution
Analytical, technically proficient and an excellent communicator
Set the tone for your team – coaching, instilling a strong customer focus and setting high standard

Perks & Benefits

Enticing work benefits
Competitive salary!
Flexible working environment

Additional information

Without regard to age, disability, or medical condition; color, ethnicity, race, citizenship, and national origin; religion; pregnancy, family status, and caring responsibilities; sexual orientation; sex; gender identity; gender expression; and transgender identity; protected veteran status; size; or any other factor protected by applicable law, all qualified applicants will be given consideration for employment.

Method of Application

Interested and qualified persons should click on APPLY to begin the application journey.