A Spanish quick-commerce startup, Glovo was established in Barcelona in 2015. It is an on-demand courier service that buys, picks up, and delivers goods that customers have requested through its smartphone app. Glovo provides a variety of services, with food delivery being the most popular.. . .
Location: Accra, Ghana
Department: Operations
Job Type: Full-Time
Who Are We Looking For?
The Glover Specialist will be in charge of leading and supervising as they carry out daily operations, managing the couriers, assisting in the creation of organizational and program budgets in cooperation with Management, and ensuring organizational effectiveness by acting as the organization’s chief financial and operational officer.
Responsibilities
- Plans and oversees strategic, operational, and administrative programs, projects, and/or services of broad significance to the organization within the designated functional area of focus.
- Establishes and implements short- and long-range organizational goals, objectives, strategic plans, policies, and operating procedures; monitors and evaluates programmatic and operational effectiveness, and effects changes required for improvement.
- Provides strategic advice and recommendations to leadership in the development, implementation, and evaluation of new or modified operating policies, practices, and procedures within the specified functional area of focus.
- Recruit, train and onboard the entire fleet of Couriers (couriers) in the new city
- Be responsible for implementing processes and optimizing strategies involving the acquisition and retention of Couriers
- Have a Data Sensitive approach, making sure that all the information is transferred to our database and reports
- Analyzes, designs, documents, and implements internal reporting systems and procedures for the organization or business entity, within a specified functional area of operation, as applicable to the specified functional area of focus.
- Improve processes on behalf of Couriers through projects (when necessary)
- Recommend effective strategies for the financial well-being of Glovo.
- Improve processes and policies in support of organizational goals.
Qualification
- Diploma or Bachelor’s in Engineering, Economics or similar education is an added advantage.
- Excel or Typeform experience.
- 4 +years of experience in high demanding positions (project management, operations, consulting, investment banking, etc.).
- Experience in on-demand delivery is a plus
- Open to directions and collaborative work style and commitment to get the job done
Additional Requirements
- Effective English written and communication skills
- Analytical skills
- Results oriented, autonomous and efficient
- Ability to challenge and debate issues of importance to the organization.
- Ability to look at situations from several points of view
- Persuasive with details and facts
Perks & Benefits
- Enticing Phantom Shares plan
- Zero Glovo delivery fee on all Glovo orders!
- Flexible working environment
Additional information
At Glovo, we recognize that having a diverse workforce, products, and culture all benefits greatly. We are aware that bringing together individuals from all backgrounds and promoting an inclusive culture where everyone feels heard and has the opportunity to have a significant effect provide the finest ideas and solutions. We are dedicated to giving talent from all backgrounds equal chances because of this.
Method of Application
Interested and qualified persons should click on APPLY to complete the required form.