Upstream is a leading mobile technology company responsible for driving digital purchases and sales through all accessible mobile channels. . .
Location: Lagos, Nigeria
Department: Commercial
Job Type: Full-Time
Who Are We Looking For?
This position is ideal for a candidate with high potential who wants to be recognized for exceptional performance and have the chance to work on significant mobile marketing projects that will give them meaningful international business experience.
Responsibilities
- Primary ownership of the client relationship: main single point of contact between the client and the rest of Upstream; ownership of all operational and mid-level client contacts; managing client expectations; building and securing client satisfaction.
- Primary commercial ownership of the account: implementation of the account plan and achievement of the account targets; contract negotiations and closing; performance monitoring; maintaining the account P&L on a monthly basis; reconciliations, invoicing and payments
- Coordinating all local operational resources and being responsible for local operational delivery: prizes, logistics, regulatory, supplier contracts and use of recruitment channels; accountable for client deliverables and all local market inputs
- Working closely with internal teams to ensure the project plan is delivered on time
- Oversight of service performance: monitoring of traffic; tracking of service performance indicators; monitoring of message performance; monitoring of complaints and customer satisfaction
- Identifying opportunities and upselling (services, new products, marketing inventory)
- Identifying local partners and product opportunities
- Constantly monitoring the local competition landscape and detecting potential risks
Qualification
- A Bachelor’s degree in any field.
- A minimum of 1-2 years of experience.
- Excellent communication skills.
- Excellent interpersonal and presentation skills, with the ability to communicate effectively (written and oral) with others at all levels of the organization and externally.
Additional Requirements
- MBA or postgraduate business degree (or like experience) a plus
- Experience with budget management and cost control
- Business development or account management experience
- Solid understanding of Mobile, Web, and online advertising industry
- Marketing thinking and creative capability
Additional information
Upstream is an employer that values diversity. The Company doesn’t discriminate against anybody based on their race, color, creed, pregnancy, religion, gender, national origin, age, disability, marital status, or any other legally protected status. The Company also provides appropriate accommodations for workers with disabilities.
Method of Application
Interested and qualified persons should click on APPLICATION to complete the required form.