Hilton stands as the forefront in the worldwide hospitality realm, encompassing lavish high-end lodgings, expansive resort getaways, efficient extended-stay quarters, and accessible mid-range accommodations. With a legacy of nearly a century, Hilton has consistently delivered unparalleled lodging, service, amenities, and worth to both corporate and leisure voyagers. Devoted to upholding its legacy of delivering extraordinary guest sojourns, Hilton remains committed to this mission throughout its diverse international portfolio of brands…
Location: Ikeja, Lagos- Nigeria
Department: Transportation
Job Type: Full-Time
Who Are We Scouting For?
As a Food and Beverage Manager, you are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines.
Core Responsibilities
Specifically, you will be responsible for performing the following tasks to the highest standards:
- Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll
- Manage all Food and Beverage Outlet operations.
- Maintain exceptional levels of customer service.
- Ensure compliance of brand standards
- Recruit, manage, train and develop the Food and Beverage team.
- Manage guest queries in a timely and efficient manner.
- Set departmental targets and objectives, work schedules, budgets, and policies and procedures.
- Develop menus with other members of Food and Beverage team.
- Accountable for monthly stock takes.
- Incentivize team members to maximize sales and revenue.
- Carry out annual and mid-year appraisals with Managers under your responsibility.
- Evaluate guest satisfaction levels with a focus on continuous improvement.
- Ensure communication meetings are conducted and post-meeting minutes generated.
- Be environmentally aware.
- Assist other departments wherever necessary and maintain good working relationships.
- Comply with hotel security, fire regulations and all health and safety legislation.
Qualification
- Degree in relevant area
- Passion for delivering exceptional levels of guest service.
Additional Information
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.
Method of Application
Prospective applicants should click on APPLY to complete the required application form.