HelloMe Money is a fast and secure International payment service that lets you transfer money online on the web or via HelloMe Money App. Our customers are our priority, therefore by practising ethically and taking into consideration the needs of our customers, we aim to deliver a gold standard service that you can hold us accountable for. We will be providing you with competitive rates in order to maximise the outcome of your transactions.
Location: Lagos
Department: Branding
Job Type: Full-Time
Join HelloMe as a UX Content Writer
Are you passionate about enhancing digital banking experiences? HelloMe is on a mission to demystify digital banking services, and we’re looking for a skilled UX Content Writer to join our dynamic team.
About the Role:
- Create and optimize user-centric content for our digital products.
- Collaborate with designers, developers, and product managers to enhance user experience.
- Leverage your writing skills and UX principles to guide and engage users.
Why Join Us?
- Be part of a team dedicated to revolutionizing the finance industry with innovative technology solutions.
- Work full-time in a collaborative environment with industry experts.
- Contribute to creating intuitive and seamless digital experiences.
Apply now to be part of our journey in transforming digital banking!
Key Responsibilities
- Craft user-centric content including website design, copywriting, blogging, and newsletters to guide and engage users.
- Collaborate with cross-functional teams to create intuitive and seamless digital experiences.
- Develop clear, concise, and engaging content for web and mobile applications such as microcopy, error messages, help content, and instructional text.
- Ensure content aligns with our brand voice and tone, maintaining consistency across all user touchpoints.
- Work with UX designers to create wireframes and prototypes that integrate seamless content.
- Conduct user research to understand target audience needs, behaviors, and pain points.
- Participate in usability testing and analyze results to make informed content recommendations.
- Gather feedback from users and stakeholders to continuously improve content quality and effectiveness.
- Collaborate with UX designers, product managers, developers, and other stakeholders to ensure content supports user goals and enhances the user experience.
- Present content strategies and copy to stakeholders, incorporating feedback and making necessary revisions.
- Participate in cross-functional meetings to align content strategies with project goals and timelines.
- Perform content audits and gap analyses to identify opportunities for improvement.
- Optimize content for SEO and accessibility to ensure it is easy to find and understand.
- Use data and analytics to measure content effectiveness and make data-driven decisions for continuous improvement.
- Create and maintain content style guides, ensuring consistency and adherence to best practices.
- Document content strategies, user flows, and content templates to guide future content development.
Requirements
- Bachelor’s degree in English, Communications, Journalism, Marketing, or related field.
- 3 years of experience as a UX Content Writer, UX Writer, or Content Strategist in banking, financial services, Fintech, or digital banking
- Proven experience in a collaborative environment with designers, developers, and product managers
- Excellent writing, editing, and proofreading skills with strong attention to detail
- Strong understanding of UX principles, usability, and information architecture
- Proficiency with CMS and design tools (e.g. Sketch, Figma, Adobe XD)
Additional Qualifications
- Ability to conduct user research and usability testing
- Familiarity with SEO best practices and accessibility standards
- Strong communication and interpersonal skills; ability to present ideas clearly and persuasively
- User-focused mindset with a passion for intuitive and engaging user experiences
- Analytical and data-driven approach to content creation and optimization
- Ability to manage multiple projects and deadlines in a fast-paced environment
- Creative problem-solving skills and critical thinking about content and user needs
Compensation Package
$70,000.00 – $100,000.00 Salary
Perks & Benefits
- Pension Scheme.
- Competitive salary package.
- Opportunities for professional growth and development.
- Collaborative and innovative work environment.
- HMO.
Method of Application
To apply, Interested and qualified persons should send your resume to [email protected] using the job title as the subject of the mail.