Vonza is the new way of innovation for online business. It’s the online creator’s dream. We now empower over 23,000+ entrepreneurs & creators in over 40 countries. Our vision is to empower one million creators. . .
Job Type: Full-Time
Job Field: Support
Location: Lagos, Nigeria
Job Summary
You Should Be Able To
- Respond to customer inquiries via email, live chat, and social media
- Resolve customer issues clearly and politely within set response times
- Guide users on how to use the platform product (basic onboarding & walkthroughs)
- Escalate technical or billing issues to the right team
- Follow up to ensure issues are fully resolved
- Maintain a friendly, professional brand tone at all times.
How To Apply
To apply for this role, Send CV to africa@vonza.com
