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Job Type: Full-time

Location: Lagos, Nigeria

Job Field: Banking

Role Description

The Manager of E-Transaction Reconciliation and Settlement is responsible for overseeing the accurate and timely reconciliation and settlement of all electronic transactions, ensuring financial integrity and compliance with banking regulations.

Core Responsibilities

• Manage daily reconciliation processes for all e-banking transactions.
• Oversee settlement procedures with partner banks, payment gateways, and government agencies.
• Investigate and resolve transaction discrepancies and exceptions.
• Implement and maintain automated reconciliation systems.
• Ensure compliance with regulatory requirements related to e-transaction settlement.
• Develop and enforce policies and procedures for reconciliation and settlement.
• Collaborate with other departments to improve transaction processing efficiency.
• Prepare and present reconciliation reports to senior management.

Requirements

• Manage Bank Experience: Minimum of 6 years of experience in a similar e-banking or digital operations role within a commercial bank.
• Settlement Expertise: Deep technical knowledge of national payment switches (NIBSS), card schemes (Visa/Mastercard), and government collection portals like Remita.
• Operational Precision: Proven ability to maintain 99.99% reconciliation accuracy and manage high-volume straight-through processing (STP).
• Regulatory & Compliance: Strong mastery of Central Bank guidelines, dispute resolution frameworks (chargebacks), and mandatory regulatory reporting.
• Leadership & SLA Management: Experience leading multi-functional teams (Cards, Channels, Clearing) to resolve exceptions within strict 24-hour windows.
• Educational Foundation: A Bachelor’s degree in a financial or technical field, ideally supported by professional certifications like CIBN, ACA, or ACCA.

Key Performance Indicators

• Settlement Timeliness: Complete 98% of settlements within agreed Service Level Agreements (SLAs)
• Exception Handling: Resolve 95% of transaction discrepancies within 24 hours
• Regulatory Compliance: Maintain 100% compliance with regulatory reporting requirements
• Reconciliation Accuracy: Achieve 99.99% accuracy in daily reconciliation
• Automation Efficiency: Increase straight-through processing rate to 97% for reconciliation processes
• Cost Efficiency: Reduce cost per reconciled transaction by 15% year-over-year
• Reporting Timeliness: Provide real-time settlement status updates to relevant stakeholders

How To Apply

Apply for this role via clicking on APPLICATION to fill out the provided form.